The Oldham Street telephone office in Manchester has operators on duty from 11am to 11pm every day

What is the helpline for?

Point of contact for suffering alcoholics
Refer callers to local members who can introduce them to local meetings
Provide meetings info to members

Want to help out?

If you have more than 12 month’s sobriety and want to try phone service please give us a call. We also need 12 steppers to help with introducing new members to AA.

How is it run?

The service is run by the Oldham Street Committee. This is made up of elected representatives from the Manchester, East Cheshire and East Lancashire intergroups.

Most of the funding comes from the 3 intergroups, who get their money from the "pot" in AA meetings. The money is used to pay for rent, telephone lines and lots of tea and coffee.